Thank you for shopping with us. We aim to ensure a satisfying shopping experience. If you encounter any issues with your purchase, please review our return policy below.
Eligibility for Return:
You may return products within 1 days of receiving your order if they are unused, in their original packaging, and in the same condition as when received. Return shipping costs are the responsibility of the customer.
Products Not Eligible for Return:
Certain items, including perishable goods, personalized products, and items marked as non-returnable, are not eligible for return. Please check the product description before making a purchase.
Return Process:
To initiate a return, please contact our customer service team with your order details. Once your return is approved, you will receive instructions on how to send your item back. We recommend using a trackable shipping service.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 1-3business days.
Exchanges:
If you need to exchange an item, please contact us with your request. Exchanges are subject to product availability. If the item is no longer available, a refund will be offered.
Non-Refundable Fees:
Shipping fees and handling charges are non-refundable unless the return is due to an error on our part.
Contact Us:
If you have any questions about our return policy, please contact our customer support team at support@bullionking.in. This return policy is subject to change, so please review it periodically for any updates.